Support portal
My TicketsFrequently asked questions
Account Login & Help
+
Downloading and Installations
+
Subscriptions, Payments, and Refunds
+
Maps & Updates
+
Favourites & Activities
+
Weather & Elevation
+
Voice and Language
+
Initial Setup and Required Permissions
Summary:
When first launching Magic Earth, you’ll be prompted to grant essential permissions for navigation, storage, and notifications.
Steps:
1. Open Magic Earth.
2. Allow Location Access → Always Allow for accurate navigation.
3. Grant Storage Access to download offline maps.
Notes:
You can manage permissions anytime in your phone’s system settings.
Denying permissions may affect routing, recording, or offline features.