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Where Can I Find My Payment Receipt or Invoice?

Summary: 

Payment confirmations, receipts, and invoices are issued by the app store platform used for your purchase or on www.magicearth.com if subscribed directly on Magic Earth. 

Steps: 

On Android (Google Play) 

  1. Open the Order History tab. 

  1. Find Magic Earth Premium. 

  1. Click View Receipt to download or print. 


On iOS (App Store) 

  1. Open the App Store app. 

  1. Tap Profile icon in the top right corner. 

  1. Tap Purchase History. 

  1. Tap Magic Earth subscription to view billing details and receipts.


On Website (magicearth.com checkout) 

  1. Complete your payment via the Magic Earth website checkout. 

  1. After payment, check your email inbox

  1. You will receive two emails -  

    1. One with your license key

    2. One with your invoice 


      If you can't find your license key but have received your invoice, you can try to retrieve it again here. If you still encounter issues after that, please contact support@magicearth.com. 

Notes: 

    • Receipts are emailed automatically to your registered store or checkout email address after purchase.

    • For web purchases, keep the license key email safe so you can activate Magic Earth on the correct device.

    • Magic Earth Support cannot modify billing details or reissue invoices; support can only assist with license and activation questions.