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Is My Payment Data Safe?

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Our support FAQ has moved. Please visit our up-to-date help center at https://www.magicearth.com/faq/en.

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Summary: 
 Magic Earth does not store or process your payment information directly.  

Details: 

  • All payments are processed through your device’s store account, protected by platform-grade encryption. 

  • Magic Earth never receives your credit card details, passwords, or billing data. 

  • You can review your active subscriptions and transactions in your app store or on playstore at any time.