Support portal
My TicketsFrequently asked questions
Account Login & Help
+
Downloading and Installations
+
Subscriptions, Payments, and Refunds
+
Maps & Updates
+
Favourites & Activities
+
Weather & Elevation
+
Voice and Language
+
Navigation
+
Live Traffic Data
Live Traffic Data — Built to Save You Time
Magic Earth provides real-time traffic intelligence designed to help you avoid congestion, reduce travel time, and drive with confidence instead of guesswork.
Live Traffic Data is part of our Premium subscription. If saving time, fuel, and frustration matters to you, Premium unlocks the tools that make that happen.
Traffic coverage depends on regional data availability and our traffic data partners. We’re continuously expanding support, and you’ll find the current list of supported countries and regions below
Magic Earth provides Live Traffic Data to help you avoid congestion, reduce travel time, and enjoy a smoother driving experience.
However, please note that Live Traffic Data is not available in all regions worldwide. Coverage depends on our traffic data providers and local data availability.
Below you can find the list of countries and regions where Live Traffic Data is currently supported:
Europe
Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Poland, Portugal, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom.
Americas
Brazil, Canada, Colombia, Ecuador, Mexico, United States, Venezuela.
Middle East
Bahrain, Kuwait, Oman, Saudi Arabia, Qatar, United Arab Emirates.
Asia-Pacific
Australia, Indonesia, New Zealand, Singapore, Taiwan, Thailand.
Africa
South Africa.
Coverage Outside Supported Regions
If you’re traveling outside the supported countries listed above, Live Traffic may be limited or unavailable. Coverage depends on local data availability and regional providers.
We are actively expanding traffic support to additional regions.
If Live Traffic should be available in your area but isn’t working as expected, check the following before contacting support:
You are using the latest version of the Magic Earth app
You have an active internet connection
Live Traffic is enabled (Settings → General → Map Layers → Traffic)
Your Premium subscription is active
If all of the above checks out and it’s still not working, contact our support team and we’ll investigate.
Thank you for using Magic Earth.