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Which Items Are Saved to My Account, and How Can I Export Them?

Summary: 

Magic Earth saves your data locally and through cloud backup options for convenience and safety. 

Steps: 

  1. Activities are currently stored locally on your device. 

  1. FavouritesRoute History, and Recents can be backed up via: 

  1. iCloud (iOS) 

  1. Google Drive (Android) 

  1. Enable Cloud Backup in Settings → Advanced Settings. 

  1. You can also export or share data (like Favourites) directly from their respective screens using the Share button. 

Notes: 

  • Exported data can be re-imported into Magic Earth anytime. 

  • To prevent data loss, enable automatic cloud backup where available.