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Which Items Are Saved to My Account, and How Can I Export Them?
Summary:
Magic Earth saves your data locally and through cloud backup options for convenience and safety.
Steps:
Activities are currently stored locally on your device.
Favourites, Route History, and Recents can be backed up via:
iCloud (iOS)
Google Drive (Android)
Enable Cloud Backup in Settings → Advanced Settings.
You can also export or share data (like Favourites) directly from their respective screens using the Share button.
Notes:
Exported data can be re-imported into Magic Earth anytime.
To prevent data loss, enable automatic cloud backup where available.