Support portal

Frequently asked questions

Maps: Technical Troubleshooting

Map Fails to Render After Login

Modified on Tue, 25 Nov at 4:02 PM
Which Items Are Saved to My Account, and How Can I Export Them?

Modified on Tue, 25 Nov at 4:09 PM
Can I Plan Multi-Stop Routes and Save Them for Later?

Modified on Tue, 25 Nov at 4:18 PM
How can I update map styles?

Modified on Wed, 26 Nov at 7:25 PM
How to Change Units for Distance (Kilometers, Miles)

Modified on Wed, 26 Nov at 7:27 PM
Why Do I See a Black Screen with Mirrored Text When Starting Navigation? (Head-Up Display Explained)

Modified on Wed, 26 Nov at 7:29 PM
How to Get the Longitude and Latitude of Any Location

Modified on Wed, 26 Nov at 7:30 PM
Navigation Starts Automatically and I Can’t Review the Route

Modified on Wed, 26 Nov at 7:30 PM
How to View a Text Description of the Route

Modified on Wed, 26 Nov at 7:31 PM