Support portal

Magic Earth supports Android 9.0 and newer. Once you activate your subscription, Android Auto integration becomes immediately available.

Compatibility

• Android 9.0 or newer for Android devices
• Android Auto integration for all compatible vehicles that support Android Auto
• We do not support Wear OS, as our apps do not rely on Google services

Steps

1. Start your premium subscription within the Magic Earth app via Google Play, or
   purchase and activate a 1-year license from our website.
2. Accept the disclaimer during the first launch of navigation mode on your Android device before connecting to Android Auto.
3. Connect your Android device to your vehicle’s Android Auto system.

Notes

• Android Auto features become available automatically after activation
• No additional setup is required

Troubleshooting

• If Android Auto features do not appear after activation, try restarting the app and reconnecting your device.
• Ensure that your Android device is properly connected to your vehicle’s Android Auto system.
• If you downloaded Magic Earth from our website and the app does not appear in Android Auto, follow the steps in this
  troubleshooting guide.

Types of “Android Auto” Devices

Currently, several types of devices are marketed or advertised as “Android Auto” devices. However, this term is often used incorrectly. The main categories are:

Android Auto

The official Android Auto platform where the phone runs the applications, and the vehicle’s display acts only as an interface. The user connects their phone to the vehicle (USB or wireless), and supported apps are projected onto the car screen.

Android Automotive

Android Automotive is a full operating system that runs directly on the vehicle’s hardware. Apps are installed and executed on the car itself rather than on the phone.

Tablets that run Android

Some aftermarket head units or standalone displays are essentially Android tablets designed for use in vehicles. These devices run a standard Android version and allow installation of regular Android applications from the Play Store or other sources. Despite often being marketed as “Android Auto screens,” they are technically just Android tablets.

This guide applies only to the first category: real Android Auto.

At the moment:

• We do not yet have a public release for Android Automotive.
• We do support tablets that run Android, provided that:
  • the device meets the minimum application requirements (Android 9.0 or later), and
  • premium features (if needed) are activated either by:
    • signing in with the same Google account used for the Play Store subscription, or
    • activating a separate license key.